CHRONOFRAMEOur ebooks are digital downloads, delivered instantly after checkout.
All sales are final
Because digital files cannot be returned, all sales are final and we do not offer refunds for change of mind, for buying by mistake, or after a file has been downloaded.
The only exceptions
- The file is faulty: it will not download or open, and we cannot fix the problem or send you a working copy.
- Duplicate charge: you were charged twice for the same product.
In these cases, email us within 14 days of purchase with the email address used at checkout and the product name. We will first try to send you a working file. If we cannot, or if you were charged twice, we will refund you through Gumroad to your original payment method, usually within 5 to 10 business days.
Contact
Email chronoframe.support@gmail.com. Please contact us before opening a dispute with your bank; we can usually solve problems within a day or two.